Privacy has always been a core principle of what we do here at Crowd Ox. As we’ve grown, we’ve continued to refine and adjust our policies to ensure the best level of support for our creators and their backers. In the last six months we’ve worked hard to simplify and clarify our policies to make them easier to understand.

Today we are announcing updates to our Privacy Policy, Terms of Service, Project Creators Agreement and the Project Backers Agreement. These changes help to not only address our customers concerns but also that of the GDPR.

What information we collect about you and why we do it;

  • Who provides us with this information and when they do it;
  • How you can update, receive, and delete this information; and
  • How we collect, use, share, disclosure, and protect this information.

Project Backer Information

This information is typically collected from the persons or company who created the project and was obtained from you through the prior crowdfunding platform you used. If you backed a project on a prior crowdfunding platform, we typically collect some or all of the following information about you:

  • Your name or prior crowdfunding platform username;
  • Your email address;
  • The external identification number used to identify you;
  • Which pledge, reward, or perk level you were on and how much you paid; and
  • Additional information such as platform survey answers and notes

The Project Creator can handle requests of changing or deleting data as their role as a data controller. If you need help finding out which projects to contact you can create an account on our backer portal or contact us.

Project Creator Information

If you created a project on a crowdfunding platform, such as Kickstarter® or Indiegogo®, and have solicited our services for additional assistance, we typically collect some or all of the following information about you when you create an account on our website:

  • Your full name;
  • Your email address;
  • Your project information;
  • Your billing address;

You may edit this information at any time by logging into your account.

Data Usage and Sharing

Our software has been built from the beginning around data privacy and security. Each user in our software has only access to a limited dataset. Project Creators can view and edit only the information they import or collect. Project Backers can view and edit only their own backer or order information. We do not store nor expose full credit or debit card information.

To provide the services you use on this website, we utilize several, third-party companies. This allows our sales, product development and customer service teams to serve our customers’ needs in the best way possible. These services will change from time to time as our company changes and grows. We only provide a small amount of information, or even completely anonymized information, to each of these third-party companies and are careful about only providing what is necessary.

These updates with go into effect on May 25th, 2018 and by using Crowd Ox on or after that date, you'll be agreeing to the above changes.